Studying Externally

At university, email is a key form of communication between staff and students. While you might use email informally outside of uni, here it is a formal type of communication, which means there are rules and etiquette.

DOs

Include a subject line that summarises the message                      

Be concise, polite, and respectful of staff

Allow time for a reply: staff can’t answer emails 24 hours a day

Use your university email address rather than your personal address and clearly identify yourself in the message

Check spelling and grammar before sending

Check your email regularly

DON'Ts

 Don’t assume the recipient knows the background of what you're writing about: provide sufficient context

 Don’t write in ALL CAPS or use a threatening tone

 Don’t overuse acronyms or emoticons

 Don’t Reply All when responding to a widely sent email unless necessary

Your email style reflects on you as a student and professional, so write as professionally as possible.