PS Special Circumstances

Correct a Special Circumstances Value

Process Overview

Only Placement Administrators have access to create, update, or correct a Special Circumstance value. If you are not a Placement Administrator, send an email request to your Placement Administrator.

A Special Circumstances value should only be corrected if incorrect information was entered when the Special Circumstances value was configured.

If the Special Circumstances value needs to be updated due to a recent or future change, insert a new effective dated row to update the Special Circumstances value as at the date of the change.

Step by Step Instructions

Step 1: Receive request to correct a Special Circumstance value (if applicable)

Step 2: Correct the Special Circumstance value in Medici

Step 3: Send notification that the Special Circumstance value has been corrected (if applicable)

Step 1: Receive request to correct a Special Circumstance value (if applicable)

Action

Details

Requests to correct an existing Special Circumstance value will be received via email from Placement Officers (assuming it is a Placement Officer and not a Placement Administrator that identifies the need to correct the Special Circumstance value).

The request will contain the following information:

- Special Circumstance value to be corrected

- Details of the required correction (name of field(s) and content to be updated)

Step 2: Correct the Special Circumstance value in Medici

Application: Medici

Navigation: Student Placements®Placement Setup®Special Circumstance Values

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Special Circumstance: Type the [Special Circumstance value to be corrected].

Correct History: Select the Correct History checkbox so that a tick is displayed.

Select the Search button (or press Enter).

Result: The Special Circumstances page is displayed in ‘Correction Mode’.

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Warning: The Effective Date field should only be updated in ‘Correction’ mode if the effective date currently entered for the Special Circumstance record is incorrect. ‘Correction’ mode is generally used to correct information within the other fields on the page ‘as at’ the existing effective date.

Special Circumstance Details

[Correct any errors as required].

Select the Save button.

Result: The Special Circumstance value is updated as at the entered Effective Date.

Step 3: Send notification that the Special Circumstance value has been corrected (if applicable)
Action	Details
Advise the Placement Officer that the Special Circumstance value has been corrected in Medici (if applicable).	Send a ‘Reply to All’ response to the email request received from the Placement Officer, and advise that the Special Circumstance value has been corrected as per the details supplied in the request.