Topic 1 Activities

1. Read the following chapters/papers

Course e-Reader

Problem solving and decision-making, Chapter 2 pp. 13-32 from

Monday, A & Banks, D 2004, Decisions, Decision Makers and Technology Support, 3rd edition, Pearson SprintPrint, Frenchs Forest, NSW.

2. Watch the Problems and Decisions concept video

Problems and Decisions

3. Watch Symptoms video below. Identify the difference between problems and symptoms.

4. Research your allocated organisation as per the introductory email you have received. You need to identify problems encountered and decisions made by your organisation in the last 6 - 12 months.

5. Print out case study for workshop activities.