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Virtual Classroom

This book covers:
Entering a virtual ClassroomConnecting Audio, Microphone, and VideoUsing Virtual classroom with iPad, iPhone, or Android, and the Participants Guide

Site: learnonline
Course: learnonline Help (Students)
Book: Virtual Classroom
Printed by: Guest user
Date: Friday, 22 June 2018, 8:48 PM

The Virtual Classroom is designed to allow students and teachers to run as close to a real classroom as possible, without being in a physical classroom. Presentations can be run, classes can be split to work in groups, whiteboards are available to use, among many other options. Specifically what will be present in your virtual classroom will be decided by the staff member running the classroom. This book is designed to:

  • Help you access your virtual classroom
  • Connect your audio, microphone, and video
  • Connect on a device other than a computer

Connecting Host audio, microphone and video

Connection Host audio

  • Enter the virtual classroom.
  • In the Meeting menu select Audio Setup Wizard.

Choose Audio setup Wizard

  1. Install add-in if required.
  2. Select Next button.

Audio set up wizard

  1. Select Play Sound button (you should hear music).
  2. Select Next button.

Play sound in audio set up wizard

  1. Select a default device (your headset).
  2. Select Next button.

Select audion device

  1. Select Record button and record a short message.

Select record

2. Select Stop button to stop recording message.

Select stop button

3. Select Play Recording button to hear your recorded message.

Play recording

4. Select Stop Playing button to stop play.

5. Select Next button.

Stop Playing

1. Select Test Silence button.

Test silence

2. Select Stop button.

3. Select Next button.

Stop test silence level

The Audio Setup Successful message will appear displaying headset information.

  • Select Finish button.

audio setup successful

Connecting Host microphone

  • Select Connect My Audio in the Microphone icon dropdown menu.

Connect microphone

  • Your microphone will be now be connected and icon will be greeen.
  • You can change the microphone settings using the dropdown menu.

Microphone menu options

Connecting Host video

Select Start My Webcam from the Video icon dropdown menu.

Start webcam

Your webcam will now be connected.

PowerPoint slide to share

Despite your best attempts at preparing students, it is always a good idea to have reminders for them. Click the image below for a downloadable PowerPoint slide that you can edit and insert into your presentation.

The Adobe Connect virtual classroom can be accessed using an iPad or iPhone by downloading the below app from Adobe Connect.

Instructions for connecting using iPad:

  • Download the app
  • Open the app
  • Open a web browser to enter the virtual classroom through the learnonline course
  • Join the virtual classroom
  • The app opens the virtual classroom

Please note: you may have to enter the meeting url directly in the app if the above instructions do not work. Also the virtual classroom will open best using 3G network rather than Eduroam.

Downloadable participants' guide

Click here to open the Participants Guide

Text for a newsletter or email

Some suggested text to copy and paste into an information page in your Moodle course site and/or send out as an email:

Synchronous communication is one way to engage as an online community. Virtual Classroom is a platform set up at UniSA to allow people to interact synchronously (ie at the same time). Therefore we will be holding some Virtual Classroom sessions using the software Adobe Connect.

For mobile device users

If you're using a tablet or smart phone, ensure that you've downloaded and installed the app from your relevant app store. The Adobe Connect website has links to the Apple, Android and Blackberry app markets. 

For desktop/laptop users

Google Chrome doesn’t work well with Adobe Connect, so if it is your default browser, copy and paste the link to the session into another browser like Internet Explorer or Mozilla FireFox. Check that your browser is set to allow popups.

For best performance, download the Adobe Connect Add-in for Windows or Mac. This should happen automatically before you log in or go to the Adobe Connect Download web page.

If you're using a desktop or laptop, test your system using the Adobe Connect system test web page

For best results when using Adobe Connect, please ensure you use the most robust internet connection to which you have access. Ideally, your device will be plugged straight into a hard wired connection, rather than using a wireless one.

If you have to use a wireless connection, be in the same room as the router/transmitter. The further you are away, the weaker the signal – and in brick homes, signal can quickly weaken between rooms. If you are using a mobile data network, ensure your signal is strong.

Firewalls can be an issue when using Adobe Connect from within a business or public place. Even home firewalls can block some functionality of a webinar tool. Consult your firewall provider’s support information to ensure your settings won’t prevent you from participating.

Troubleshooting audio issues

Audio issues can occur for the following reasons:

Headset not plugged in correctly

Wrong type of headset plugged into laptop (mobile headset with one plug doesn’t work in laptop with two plug connection)
A program running in the background like Skype that also access your microphone is running.

Test your connection

Always test your connection prior to a session by going to the test page.  If you’re asked to download and install the add-in, do so.

IMPORTANT TO NOTE: Log in 15 minutes prior to the start of the meeting to check your audio and video and to get a feel for the online environment.

Virtual Classroom recordings can be found beneath the Join Meeting button of your Virtual Classroom.  Please note you must have joined the virtual classroom meeting at least once before accessing recordings.

If you are having issues accessing a Virtual Classroom recording, please ensure you check the following:

  1. Ensure you are using either Internet Explorer 10 or higher () or the latest version of Mozilla Firefox ()
  2. Log in to the Virtual Classroom using the Join Meeting button at least once using your own credentials (not guest)
  3. You can then access the Virtual Classroom recording link under the Join Meeting button

If you still cannot access the Virtual Classroom recording, call the IT Help Desk on 8302 5000 and explain any errors you are getting.