When writing your reflections, making notes daily is the best way to keep track of what you have done each day.  Focus on the following:

• Communication in the workplace
  • Who did you speak to?
  • What communication medium was used eg face to face, email, Skype
  • What was the topic of the conversation?
  • How did you listen eg active, critical etc?
  • How important are non-verbal signs in your listening when communicating with this person?
• How did you feel during the day whilst completing a task, faced with a problem, as a result of communication?
  • Note what was right, good, wrong, complex, puzzling, stressful
  • Did you feel your personal ethics were challenged?
  • Did you obtain clarification / ask questions?  Were the questions answered in full?  How did you feel about the response?
• Describe what happened throughout the day
  • How did you respond
  • How you felt about it
  • What would you do differently next time?
• Think about theories you have been learning in your studies.
  • Where do theories from different courses apply to the workplace
  • Provide evidence through examples, references to events and readings.  If you provide references, please ensure they are correctly formatted using UniSA Harvard Referencing format.
• In what areas do you feel you have improved?
  • skill development
  • knowledge building
  • professional development