Grant a Group Extension

You are able to provide extensions to groups but to do this, you firstly need to add the groups to the assignment. If you have already done this, the groups will be available via the Grant a Global Extension method.

  1. Click on 'Users' in the Administration block. 
  2. Click on 'Groups'. 

  3. Click on the 'Groupings' tab
    Extensions_groupings tab.jpg

  4. Click on the people icon to the right of the assignment you want to give an extension for:

  5. Add the Groups to the Groupings for this assignment:
    extension_groups to grouping.jpg

  6. Once you've done this, you can refer to the Global Extensions page, and choose the group you need to give an extension to.

Last modified: Tuesday, 10 December 2019, 4:21 PM