Audio in Zoom
You can test your audio in any Zoom meeting by clicking the arrow to the right of the mute option and clicking 'Test Speaker & Microphone':
You can also test audio by joining a test meeting or watch the following video which talks you through it:
Troubleshooting: Echo sound during a Meeting
If you hear audio echo or audio feedback during your session, there are several possible causes:
- Laptop speakers and microphone are conflicting (the microphone is picking up the sound from the speakers)
- A participant has both the computer and telephone audio active
- Participants with computer or telephones speakers that are too close to each other
- Multiple computers with active audio in the same conference room
- Speakers (such as TV or soundbar) that are too loud
- Echo cancellation has failed (device or performance issue)
-
A bad microphone
Generally, if you are hearing echo, it means that there is a device out there that is channeling your audio back.
To try and resolve the problem:
- Suggest participants use headphones to stop the feedback loop
- Suggest participants turn one audio source off, if using multiple
To isolate the attendee:
- Host can mute the attendee one at a time
- Host can mute all, and unmute one at a time
- Attendee can mute him/herself
Other Resources: Zoom Audio Trouble Shooting for Students
Last modified: Wednesday, 25 March 2020, 10:43 PM