learnonline Announcements

Old Lecture Recording (Echo360) Decommissioning Complete

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Old Lecture Recording (Echo360) Decommissioning Complete
by Kim Edgar - Thursday, 19 December 2019, 10:03 AM

The decommissioning of the old lecture recording system (Echo360) is now complete.  All content has been archived, retrieval will only be possible for critical business reasons and will take a number of days.  If you require access to archived content, please raise a help desk ticket including the following information:

  • Reason for retrieval
  • Impact on non-retrieval
  • Recording name 
  • Recording URL
  • Recording date
  • Recording time

Please note this is a manual process involving several teams.  The retrieval may take up to 10 work days.