1. Read the following chapters/papers

Course e-reader

Collaborative Computing Technologies: Group Support Systems, Chapter 7, pp. 361-407 from

Turban, E, Aronson, JE & Liang, TP 2005, Decision Support Systems and Intelligent Systems, 7th edn, Pearson Education, Upper Saddle River, New Jersey.

2. Watch the following videos

3. Make a list of items you believe are important in creating an effective team - bring this to the seminar and workshop for discussion