This week you are investigating the importance of collaborative decision making and the technologies that can support this process. It is imperative at the end of this week that you are able to:

• understand the basic concepts and processes of group work, communication and collaboration
• describe how computer systems facilitate communication and collaboration
• explain the concepts and importance of the time/place framework
• explain the underlying principles and capabilities of groupware
• understand the concepts of process gain, process loss, task gain and task loss and explain how GSS introduces, increases or decreases each of these items
• understand the concept of GDSS and describe how to structure an electronic meeting in a decision room
• describe the role of emerging technologies in supporting collaboration