Spoke - roles and responsibilities

wheel throbbing with red indicating communication is the fibre of the entire wheel

Individuals can take on a variety of roles and responsibilities when they work within a group. By engaging in this process individuals demonstrate leadership and they show their commitment to the group by contributing to the group’s functioning. There are many roles and responsibilities that individuals can undertake within a group that direct the group to achieve its task (task roles) or that foster the relationships within the group (maintenance roles).

group working on computer

Individual group members can undertake a variety of task roles including giving and seeking information or opinions, asking for clarification, coordinating ideas, summarising and diagnosing. They can adopt maintenance roles by providing support and encouragement or ensure that all voices in the group have an opportunity to be heard.

Effective groups distribute roles and responsibilities to all group members, they demonstrate appropriate task and maintenance roles and they value and acknowledge individual contribution. These actions encourage shared leadership, support the group to achieve its goals and foster the development of trust through building positive relationships within the group.

The wheel model helps us visualise the impact of a faulty spokes/roles and responsibilities on wheel function/group effectiveness. The wheel model helps us visualise the impact of a faulty spokes/planning on wheel function/group effectiveness. A wheel with short spokes does not travel as far per revolution as a wheel with long spokes.

Key points to remember are:

  1. Group members need to be aware of the variety of task and maintenance roles that contribute to positive group functioning. They also need to be aware of behaviours that are dysfunctional.
  2. Individuals who are multi-skilled and capable of undertaking a variety of task and maintenance roles will increase the performance capacity of the group.
  3. Acknowledgement of individual role responsibility (both task & maintenance) will help to generate a positive working atmosphere in the group.
Last modified: Friday, 24 July 2015, 3:20 PM