Occupational Therapist and Medical Officer 

An Occupational Therapist approaches a busy Medical Officer to request that she consider postponing the discharge of a patient who needs an extra day of therapy.

Themes: Courteous initial approaches (including using correct titles), regard for others' time and 'busyness', being fully prepared for professional interactions, keeping conversations succinct and informative, respecting professional boundaries, using correct patient names and details, acknowledging opinions and needs of other health care specialisations, giving concise and considered reasons and justifications for requests, making efforts to be positive and accommodate professional requests, constructively negotiating requests and requirements.