Topic outline
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Communication between health professionals and consumers
Initiating clinical conversations
Scenario 1 Scenario 2 Scenario 3 .
Providing instructions
Scenario 4 Scenario 5 Scenario 6 .
Communicating during a procedure
Scenario 7 Scenario 8 Scenario 9 .
Closing down conversations
Scenario 10 Scenario 11 Scenario 12
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