Correct an Organisation's Details

Process Overview

Only Placement Administrators have access to correct an Organisation record.  If you are not a Placement Administrator, send an email request to your Placement Administrator.

An Organisation record should only be corrected if incorrect information has been entered for the Organisation.  If the Organisation record needs to be updated due to a recent or future change, insert a new effective dated row to update the Organisation record as at the date of the change (refer to the ‘Updating an Organisation’ process page).

UniSA Custodian

The UniSA Custodian is the ‘owner’ of the Organisation.  Do not correct an Organisation’s details prior to liaising with the Site’s UniSA Custodian.

Step by Step Instructions

Note:    This process provides instructions on how to correct an Organisation’s basic details (eg. Organisation name, phone, fax, ABN, web address, email address, etc).  Instructions on how to correct an Organisation’s Conditions or Pay Claim Details are available from the ‘Correcting an Organisation’ process page.

Step 1:            Receive request to correct an Organisation’s details (if applicable)

Step 2:            Correct the Organisation details in Medici

Step 3:            Send notification that the Organisation record has been corrected (if applicable)

Step 1:    Receive request to correct an Organisation’s details (if applicable)

Action

Details

Requests to correct an existing Organisation’s details will be received via email from Placement Officers (assuming it is a Placement Officer and not a Placement Administrator that identifies the need to correct the Organisation’s details).

The following information is required:

- Organisation to be corrected

- Details of the required correction (field(s) and values to be added, deleted or corrected)

 

Step 2:    Correct the Organisation details in Medici

Application:   Medici

Navigation:    Student Placements®Placement Providers®Organisations

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A Populate one or more of the following search fields:

                Organisation ID:                    Type the relevant [Organisation ID].

                Description:                                   Type the relevant [Organisation description].

                Long Description:                   Type the relevant [Organistion long description].

                Organisation Type:                 Type or select the relevant [Organisation Type].

                 Australian Business Number:  Type the [Organisation’s ABN].

B Correct History:                   Select the Correct History checkbox so that a tick (ü) is displayed.

C Select the Search button (or press Enter).

Result:  The Organisation page is displayed in ‘Correction’ mode.

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Warning:  The Effective Date field should only be updated in ‘Correction’ mode if the effective date currently entered for the Organisation record is incorrect.  ‘Correction’ mode is generally used to correct information within the other fields on the page ‘as at’ the existing effective date.

Warning:  The UniSA Custodian is the ‘owner’ of the Organisation.  Do not correct an Organisation’s details prior to liaising with the Site’s UniSA Custodian.

Organisation Details

A [Correct the Organisation’s details as required].

If further Organisation details need to be corrected (eg. Conditions or Pay Claim details), correct these details prior to saving the record.

Refer to the relevant process instructions on the ‘Correcting an Organisation’ process page if required.

B Once all required corrections to the Organisation have been completed, select the Save button.

Result:  The corrected information will apply to the Organisation as of the entered effective date.

 

 

Step 3:    Send notification that the Organisation has been corrected (if applicable)

Action

Details

Advise the Placement Officer that the Organisation record has been corrected in Medici (if applicable).

Send a ‘Reply to All’ response to the email request received in step 1 of this process, and advise that the Organisation record has been corrected using the details supplied in the request.