If the question you would like answered or the issue you are experiencing is not listed, please contact the appropriate representative from the support matrix.
Contact Types are the different contact resources that support the placement process, and includes a variety of internal and external staff performing key roles such as:
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Site Mentor
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Site Coordinator
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University Supervisor
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Clinical Facilitator
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etc
How do I create a new Contact Type value / update an existing Contact Type value?
Contact Type values are configured by Placement Administrators:
Student Placements > Placement Setup > Contact Types
Placement Officers should send an email request to their Placement Administrator to request a Contact Type value be created, updated or corrected.
Placement Administrators should refer to the following process instructions:
- Create a Contact Type Value if the Contact Type value does not exist in Medici
- Update a Contact Type Value if the Contact Type value already exists within Medici
- Correct a Contact Type Value if the Contact Type value data is invalid and was never valid
- Update the Status of a Contact Type Value to ‘Inactive’ if the Contact Type value is/will be no longer required